How am I billed when using Traceless?

You can invite as many or as few users as you'd like to use Traceless. Typically most or all of the members on a help desk are invited.

Do you offer annual plans?

Yes! We offer a 10% discount on the number of users in your team for an annual plan.

Are there any usage limits when using Traceless?

Please review our terms here:

What is the maximum file size that you support?

200GB

I need to reset my mfa to log in

Please contact your organization admin or open a ticket

Where do I find my Traceless invoices, or change my billing info?

1. Log into Traceless as an Owner or Admin

2. Go to https://traceless.io/settings

3. Click on the "Manage through Stripe" button under the "Billing" Section

4. You will find all invoices and payment info in the billing portal